Terms of Service

Mydus provides tools for managing customers, staff, scheduling, payments, expenses, and inventory for a service business. Features may be added, changed, or removed over time as the Service develops.

• You must provide accurate information when creating an account.
• You're responsible for keeping your login credentials confidential and for all activity under your account.
• You must be at least 18 to create an account.
• One account represents one business ("company"); the account owner can invite staff members as additional users under that company.

[This section will be finalised once paid plans launch.] Where Mydus offers a paid subscription: fees, billing frequency, and any free trial terms will be shown to you before you subscribe. Subscriptions renew automatically unless cancelled before the renewal date. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period, and we do not provide partial-period refunds except where required by law.

If a payment fails, we may suspend access to paid features until payment is resolved. Payment card details are handled directly by our payment processor, not stored by Mydus.

You (or your business) own the customer, staff, job, payment, expense, and product data you enter into Mydus. We don't claim ownership over it, and we only use it to provide the Service to you (see our Privacy Policy for details). You're responsible for making sure you have the right to store any third party's personal data (e.g. your customers' or staff's details) inside Mydus.

You agree not to:

• Use the Service for anything unlawful, or to store data you don't have the right to store.
• Attempt to access another company's data, or bypass the Service's access controls.
• Reverse-engineer, resell, or white-label the Service without our written permission.
• Interfere with the Service's operation (e.g. attempting to overload or disrupt it).

We aim to keep the Service available and reliable, but we don't currently guarantee any specific uptime, and the Service is provided "as is" and "as available". We may need to take the Service down temporarily for maintenance, and we'll try to keep disruption to a minimum.

Mydus, its logo, and the underlying software are our property (or licensed to us). These terms don't grant you any rights to our intellectual property beyond what's needed to use the Service as intended.

You can stop using the Service and close your account at any time. We may suspend or terminate an account that breaches these terms, is used unlawfully, or (for paid accounts) has an unresolved payment failure. On termination, we'll retain your data for a reasonable period in case you want to export it or reactivate, after which it will be deleted in line with our Privacy Policy.

To the extent permitted by law, Mydus is provided without warranties of any kind, and we are not liable for indirect, incidental, or consequential losses (such as lost profits or lost business) arising from your use of the Service. Nothing in these terms limits liability that cannot be limited under UK law, including for death, personal injury, or fraud.

We may update these terms from time to time. If we make material changes, we'll notify you by email or via a notice in the app before the change takes effect. Continuing to use the Service after a change takes effect means you accept the updated terms.

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Questions about these terms: teammydus@gmail.com.